Do you ship? Yes
Can we pick up animals in person? Yes. Contact me by emailing
(huge285@aol.com) or by calling 516-236-1882 and arrange a pick up at my facility.
How much is shipping? Shipping is always at a flat rate of $49.
Do you ship outside the US? No. We only ship to the continental United States.
Do you ship during extreme weather conditions? We do not ship if temps are below
30F or above 92F.
What type of packaging do the animals come in? Snakes are shipped in deli cups or
bags with padding inside a Styrofoam box with additional padding. Boxes are packed
with heat packs when temps are under 60 degrees.
Are the animals shipped in unmarked boxes? In accordance with Florida Fish and
Wildlife, animals are shipped in white boxes with red lettering that states “Live Harmless
Reptiles” the package also shows the quantity of snake, the scientific name, and
common name of the animal.
Do you sell venomous reptiles? We do not sell venomous reptiles, endangered, or
prohibited species.
Do you have a live arrival guarantee? All of our reptiles are shipped with a “live
arrival” guarantee.
What happens if an animal arrives sick? The buyer should immediate alert the seller and has 1 week (7 days) to return the animal for a full refund. No refunds will be issued after the 1-week post-delivery period. It’s the buyers responsibility to contact the seller and ask for the refund during this 7 days period.
How are live arrival guarantee claims processed? In the unlikely event of a DOA, we
require the recipient to provide a photo of the shipping box, the shipping label and the
DOA animal on its back. Pictures can be sent via email to huge285@aol.com or sent by
text to 516-236-1882.
Need Help? Call us at +1 516 236 1882